Spa Policies

Appointments 

Advanced reservation for our service(s) is recommended. We do accept walk-in guests, however, we ask that you keep in mind that services may be booked up if not planned in advance. We always encourage clients to make reservations prior to visiting through our website or by calling us directly to ensure they are able to enjoy the services they want.

All appointments will be confirmed via email and text. Please provide accurate contact information to ensure successful confirmation.

Arrival 

We recommend arriving at least 15 minutes before your treatment begins. Please note that treatments must end on time, regardless of their start time. If you arrive late, we will not be able to complete the full service, and treatment fees cannot be prorated. Appointments past 15 minutes late are subject to being canceled with no refund.

Cancellation Policy 

We have a strict 24 hour cancellation policy. If you need to cancel or reschedule, please notify us at least twenty-four hours before your appointment. In the event of a ‘No-Show” or for any appointments canceled or rescheduled within 24 hours, we charge 50% of the service price to the card on file. 

Gratuities 

Gratuities are accepted both in cash or through zelle. You may leave a cash tip in a small envelope with the receptionist or use your service provider's zelle information (located at the front desk) to send them a tip directly. 

Health Considerations

When making an appointment, please let us know if you are pregnant or have any health concerns, such as high blood pressure, heart conditions, allergies, etc. We will tailor your treatment accordingly.